What are your payment options?
- Cash on Delivery
- Bank Transfer or Bank Deposit
- Credit/Debit Card (via PayMongo)
How much is shipping?
- Standard Nationwide Delivery - 150 PHP
- FREE Delivery - for orders above 1500 PHP
How long does delivery take?
- For Standard Delivery
- Metro Manila - 2-3 days
- Provincial - 5-7 days
- We also accept special requests for same day delivery via GrabExpress or Lalamove
What are your bank account details?
- BDO - Antonio Rafael C Punzalan - C/A 002788023923
- BPI - Antonio Chiongbian Punzalan - C/A 1860-0072-11
- GCash - Stefanie Ann C. - 0917 813 7823
Can I cancel my placed order?
- You may cancel your order if:
- The order has not be processed yet
- The order has not yet been given to courier
Do you accept item exchanges?
- Yes we do allow replacement/exchanges if:
- Item/s are damaged upon delivery
- The size that was delivered is wrong
How do I make an item exchange?
- To make an exchange, kindly email email@example.com or Viber us at 0927 872 5497 with the following details:
- Complete Name
- Order Number
- Phone number and email address
- Reason for exchange
- Attach a photo proof for reason of exchange
Do you allow refunds?
- As much as possible, we encourage item exchanges instead.
- For special cases, kindly shoot us an email at firstname.lastname@example.org) or give us a call at 0927 872 5497.